HOME         CUSTOMER SERVICE    CLOSE

HOW DO I BACK UP MY TRAXITALL DATA FILES?

NOTE: This help entry is relatively long because it is written for users with very little technical knowledge. However, it is actually quite easy to backup your TraxItAll data files.

NOTE: If you have currently lost the data files on your Palm, do not back up your files now. Instead, go back to the Customer Service page and follow the steps in the help entry on how to restore your TraxItAll data files.


It's very important that, from time to time, you make your own backup of your TraxItAll data files. Doing so will ensure that you still have your data in the event the system deletes its own backups.

Whenever you perform a hotsync between your desktop and handheld computer your TraxItAll data files are automatically backed up to your desktop computer.

NOTE: A hotsync takes place when you put your Palm computer in its cradle and either press the cradle's hostync button or click the hotsync icon on the desktop computer.

The purpose of the procedure below is to make your own copy of the backup files that are on your desktop computer, in case the system automatically deletes the backups it has made.

To make you own backup, take the steps below.


1. PERFORM A HOTSYNC.

The purpose of performing a hotsync is to ensure that the backup of the TraxItAll data files on your desktop computer is current.

There are three TraxItAll data files:

Tbb1_TData.PDB
Tbb1_TDefine.PDB
Tbb1_TPref.PDB

Whenever you perform a hotsync of your Palm handheld, these files are automatically placed in the Palm backup folder on your desktop computer.

Check that your files were backed up successfully during the hotsync by clicking on your desktop's hotsync icon and selecting "View Log" on the menu that appears.

NOTE: The hotsync icon is a circular red and blue
icon that should be near the bottom right corner
of your desktop computer’s screen.

 You should see a message that looks something like this:

-- Backing up db Tbb1_TPref to file
           
C:\Palm\~\Backup\Tbb1_TPref.PDB
-- Backing up db Tbb1_TData to file
           
C:\Palm\~\Backup\Tbb1_TData.PDB
-- Backing up db Tbb1_TDefine to file
           
C:\Palm\~\Backup\Tbb1_TDefine.PDB
OK System

The path above shows the folder the files are backed up to.

NOTE: The above is only an example, since the exact path will vary with each computer.

Look in this folder to be sure all three files are there, and
that their create date and time is current.


2. MAKE A BACKUP COPY OF ALL THREE OF THE
TRAXITALL DATA FILES THAT ARE ON YOUR DESKTOP COMPUTER.


You need to be sure you backup all three files:
 

Tbb1_TData.PDB
Tbb1_TDefine.PDB
Tbb1_TPref.PDB

You can create a new folder on your desktop or in
another convenient location and copy the files there.

NOTE: Do not put the folder for your backup files
within the folder that contains the backup created
automatically during the Hotsync. This may confuse the system.

NOTE: Be sure not to delete the files from the folder the system puts them in. Instead, copy the files to the new location, leaving the first set of files where they were.

This completes the backup procedure.