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HOW DO I RESTORE MY TRAXITALL DATA FILES,
OR MOVE THEM TO ANOTHER PALM COMPUTER?

NOTE: This help entry is relatively long because it is written for users with very little technical knowledge. However, it is actually quite easy to restore your TraxItAll data files.

NOTE: If you restore your TraxItAll data files from an old backup, all data entered since the backup was taken will be lost. Therefore, this procedure should only be followed if you have lost the data on you Palm handheld.

NOTE: Restoring your data files will delete your registration information, so you will need to re-enter you registration code. If you do not have that code you can contact us and we will re-send it to you.


There are three TraxItAll data files:

Tbb1_TData.PDB
Tbb1_TDefine.PDB
Tbb1_TPref.PDB

Whenever you perform a hotsync of your Palm handheld, these files are automatically placed in the Palm backup folder on your desktop computer.

1. LOCATE YOUR TRAXITALL DATA FILES BACKUP.

A. To locate these files, click on your desktop's hotsync icon and select "View Log" on the menu that appears.

NOTE: The hotsync icon is a circular red and blue
icon that should be near the bottom right corner
of your desktop computer’s screen.

 You should see a message that looks something like this:

-- Backing up db Tbb1_TPref to file
           
C:\Palm\~\Backup\Tbb1_TPref.PDB
-- Backing up db Tbb1_TData to file
           
C:\Palm\~\Backup\Tbb1_TData.PDB
-- Backing up db Tbb1_TDefine to file
           
C:\Palm\~\Backup\Tbb1_TDefine.PDB
OK System

The path above shows the folder the files are backed up to.

NOTE: The above is only an example, since the
path will vary with each computer.

Your TraxItAll data files are in this folder.

B. Instead of following A., you can perform a search for the files using the standard search method provided by your computer.

NOTE: For Windows users, the files will most likely be on your C drive.

NOTE: If you have made your own backups of the TraxItAll files, as described in the help entry on backing up your data (Back to Top.), you can restore from those backups. However, you should try to use the system-created backup first, since that will have the most current files. You should only restore from your own backup if the system-created backup is not available.

2. PLACE THE TRAXITALL BACKUP FILES IN YOUR PALM INSTALLER TOOL.

Double-click on one of the three TraxItAll data files.

Tbb1_TData.PDB
Tbb1_TDefine.PDB
Tbb1_TPref.PDB

NOTE: This will bring up the Palm Installer tool.

Click on the remaining two files, then click the "Done" button on the Palm Installer tool.

NOTE: Be sure you click on all three files, so that each is placed in the installer tool.

NOTE: If you also need to re-install the TraxItAll program itself, it will most likely be in the same directory. The file is:

TraxItAll.prc.

3. PERFORM A HOTSYNC.

You need to perform a hotsync to copy the files from your desktop computer to your Palm computer.

You can do this by putting your Palm computer in its cradle and either pressing the cradle's hostync button or by clicking the hotsync icon on the desktop computer.

NOTE: The hotsync icon is a circular red and  blue icon that should be near the bottom right corner of your desktop computer’s screen.

Open TraxItAll on your Palm computer. You should see your data there.